Reference

Terms That Govern Your sv777 Account

Using sv777 means you agree to the conditions set out here — covering account access, wallet transactions via bKash, Nagad, and Rocket, and your rights as an account holder.

Account EligibilitybKash, Nagad, Rocket TransactionsData HandlingJurisdiction RulesAccount Closure Rights
sv777 Terms That Govern Your sv777 Account
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account

Your account security and personal data are managed under the practices described here. We collect only what is needed to verify your identity, process wallet transactions, and maintain your account history.

Data We Hold

We store your registration details, transaction records for bKash, Nagad, and Rocket payments, and login history. We do not sell your data to third parties for marketing.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Retention

We retain your account data for as long as your account is active and for a period after closure as required by applicable financial record-keeping obligations. You may request deletion where local law permits.

Requesting Changes

To update, correct, or request removal of your personal data, contact support via live chat or email with your account mobile number. We aim to respond within five business days.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

Live Chat Reach our support team directly through the live chat window in your account dashboard. For legal queries, select the Account and Legal category when you open the chat.
Email Support Send detailed legal or account queries to our support email. Include your registered mobile number and the transaction reference if your question involves a bKash, Nagad, or Rocket payment.
Account Help Centre The Help Centre inside your account covers account closure requests, data access queries, and dispute steps. Log in, go to Settings, and select Help to find the legal request forms.

Common Legal Questions About Your Account

These are the questions we hear most often about account rights, data, and legal eligibility. If your question is not here, reach us through live chat or the Help Centre.

Access depends on your local law and eligible region. We do not make a legal determination on your behalf. Check your local regulations before opening or continuing to use an account.

We collect your registration details, mobile number, and transaction records for payments made via bKash, Nagad, or Rocket. Login timestamps and device type are also logged for security purposes.

Yes. Contact support through live chat or email, provide your registered mobile number, and request a data export. We will respond within five business days where local law supports this right.

Go to Settings in your account, select Help, and submit a closure request. We retain transaction records for a period after closure as required by financial record-keeping rules, then delete remaining personal data.

We post updates to this page and notify you via your registered contact. Continuing to use your account after the effective date means you accept the revised terms. Close your account before that date if you disagree.

Raise the dispute with our support team within 30 days of the transaction date. Include the transaction reference number and the payment method used so we can investigate with the relevant wallet provider.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.